• Full Time
  • Anywhere

Job Summary:

The ambitious receptionist will ensure highest customer service standards, reinforce a positive customer relationship and become the customers trusted advisor in accordance with company policy.

Key Duties and Responsibilities:

·Serve walk- in customers and provide full information and advice.

·Manage and meet customer expectations ·Sustain high customer satisfactory service level

·Attending to cash customers and fulfil their requirements, solve their problems, follow up their cases and update them.

·Work collaboratively with the sales team to reach more potential customers

·Communicate effectively with customers in a professional and friendly manner

·Contact four cash customers per day

·Receiving and directing visitors and clients

·Handling telephone calls ·Promote campaigns for customers, Implement and promote Loyalty programs

·Handle all outstanding reports and close the related cases on daily basis.

·Logging in all inbound and outbound calls and supporting sales in making calls to all our clientele and sending the report.

Qualifications, Skills and Experience:

·The applicant must hold a degree or diploma in the related field

·Two years of experience in a customer service role ·Must be ready to work with a team.

·Computer literate. ·Excellent problem solving & interpersonal skills.

·Excellent communication skills, both oral and written.

·Presentable, proactive and an outgoing personality.\

·Writing and reporting skills.

·Integrity ·Ability to multi-task and get things done to completion.

·A team player with a positive attitude, proactive and attention to detail.

·Results oriented, hardworking and creative

To apply for this job email your details to support@skillingyoungadults.com.