Problem Solving Techniques

Areas of focus:

• This training will show participants a range of useful and practical techniques and processes for navigating regular but frustrating problems in a measured way.
• It will focus on everyday problems and not on how to solve major individual problems that people might be facing in their lives, nor will it be suitable for anything which might require counselling or therapy.
• Participants will be introduced to the 5 Whys analysis
• The training will be an interactive training during which participants will share their own techniques and processes which have been valuable to them for solving problems.

Practical activity:

• In groups, participants will identify a problem and use the 5 Whys analysis to identify its root causes before developing solutions.